Returns & Exchanges

At Leather Repair Company, we want you to be completely satisfied with your purchase. If our leather care or restoration products don't meet your needs, you can return them within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and details of the item you wish to return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the unused items in their original packaging, ensuring that all bottles are tightly sealed to prevent leaks during transit.

• 3.
  Ship the Item

  Affix the provided return label or ship the package via your preferred carrier to our central warehouse, making sure to include your RMA number inside the box.

• 4.
  Receive Your Refund

  Once our technicians inspect the returned goods, we will process your refund to the original payment method within 5-7 business days.